Sending Individual Messages

Individual Messages refer to texting between a User and one other Contact. There are two different ways to send an individual message.

Option 1 — Compose Message

Compose Message can be accessed in the top right corner from any screen, at any time within Text Request.

To send an Individual Message using Compose Message

1. Click on Compose Message.

Compose Message Final

2. Type the name or number of the Contact you want to send a message to.

3. Write your message.

Writing a Message Example Final

4. Choose any features you want to include in your message. 

5. Click SEND to send your message to the chosen Contact

 

Option 2 — Conversation Blocks

You can also send an individual message to a Contact you already have a conversation with. These are considered Replies and are sent through Conversation Blocks

To send an Individual Message using Compose Message

1. Click on a Conversation Block you want to respond to.

2. Click on the Message Field to write your message.

3. Choose any features you want to include in your message.

4. Click SEND. 

Reply Example Final

Message Features

Whether starting a brand new message or writing a reply to an ongoing conversation, Text Request has multiple Message Features you can add. These features range in function, but all of them help make your Text Request experience more enjoyable. 

 

Explore them below: