---
title: Creating a Payment Request
description: You can send a Payment Request anywhere you would regularly compose an individual message, or directly within the Payments section of your menu.
---

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1. [Text Request Help Center](https://help.textrequest.com/?hsLang=en)
2. [Payments](https://help.textrequest.com/payments?hsLang=en)

# Creating a Payment Request

## You can send a Payment Request anywhere you would regularly compose an individual message, or directly within the Payments section of your menu.

**Note:** AnyPayment Requests made during **Training Mode** will be delivered, but money cannot be processed until you enter **Live Mode**. [See our guide on completing Payment Setup.](https://help.textrequest.com/setting-up-payments?hsLang=en)

#### To send a new Payment Request:

**1.** Go to **Compose Message**. You can also go to Payments and select the **Request Payment** button.

**2.** Select the **dollar icon**.

![Request Payment](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Request%20Payment.gif?width=670&height=310&name=Request%20Payment.gif)

 

**3.** Enter all relevant contact and requested amount information. 

![](https://help.textrequest.com/hs-fs/hubfs/image-png-Apr-04-2025-03-22-27-0028-PM.png?width=670&height=365&name=image-png-Apr-04-2025-03-22-27-0028-PM.png)

 

**Note:** The Amount Requested, Description of Product/Services, and Message fields will be seen by contacts. The reference number will **not be visible** and is intended for your internal reference. 

**4.** Double-check that you’re okay with the **Convenience Fee** you have set. This can be edited in [Payment Settings.](https://help.textrequest.com/changing-payment-settings?hsLang=en)

**5.** (Optional) Click the **clock icon** to schedule the request for later. 

**6.** Click **Send Payment Request**

After the request has been sent, you can check its status by [viewing its history](https://help.textrequest.com/viewing-payment-request-history?hsLang=en).

### Contact View of a Payment Request

The text contacts receive will include your **Merchant Name**, the original Description of the Product/Service, if one was included, and the message:

*“Click below to pay \[amount\] for \[merchant name\]. See link for more. \[payment link\]”*

![Payment Request - Contact View](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Payment%20Request%20-%20Contact%20View.png?width=246&height=533&name=Payment%20Request%20-%20Contact%20View.png)

 

**Note:** Only the recipient will be able to see and access the payment link. In the conversation on your dashboard, you will instead see *\[Recipient-only link\]*. 

 

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