---
title: Locations
description: This feature allows you to request for a contact to share their location with you.
---

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# Locations

## Request a contact's real-time physical address via a secure text link and view their position on Google Maps directly within your conversation thread.

### **How Location Requests Work**

A **Location Request** inserts a secure link into your text message. When the recipient taps the link on their mobile device, a web page opens asking for permission to share their physical location. Once granted, Text Request automatically converts their GPS coordinates into a Google Maps street address and displays an interactive map inside your conversation thread.

| **Feature Aspect** | **Behavior** |
| --- | --- |
| Character Impact | Inserting a Location Request link **adds 25 characters** to your draft payload. |
| Visual Indicator | Location messages display a distinct gray and green **Map** icon in your inbox. |
| Map View | Clicking the map image inside a conversation thread opens Google Maps in a new tab with a pin dropped at the contact's exact address. |
| Limitations | Locations is strictly available for **Individual Messages**. It cannot be added to **Group Messages** or **Peer to Peer (P2P) Campaigns**. |

The company name displayed on the recipient's location-grant screen defaults to your account registration name. Account **Admins** can update this displayed name by emailing **support@textrequest.com**. 

**Warning:** The location link automatically adds **25 characters** to your text, so monitor your draft length carefully. If your text body is 136 characters or longer, adding a Location Request will push your message over the 160-character limit into **two billing segments.**

 

### **Sending a Location Request**

**![](https://help.textrequest.com/hs-fs/hubfs/image-png-Oct-23-2026-06-13-00-8198-PM.png?width=851&height=394&name=image-png-Oct-23-2026-06-13-00-8198-PM.png)**

Include a location link while composing a direct message or replying to an active thread.

**Path:** **Compose Message** OR **Messages** \> **Conversations** \> **Select Conversation Thread**

**1.** Start a new message or select an existing conversation thread.

**2.** Type your text message inside the message field.

**3.** Click the **Pin** icon at the bottom of the message field. A placeholder link will insert wherever your cursor is.

**4.** Click **Send**.

 

### **What the Recipient Sees & Responding to Locations**

Understanding the end-user experience helps your team guide customers through location sharing.

**1. Text Delivery:** The contact receives your text containing a unique SMS link.

**2. Permission Page:** Tapping the link opens a secure browser window displaying your company name and a **Send Location** button.

**3. Address Return:** Once the contact taps **Send Location** and grants browser location access, Text Request pulls their exact Google Maps address and texts it back into your conversation thread.

**4. Dashboard View:** Opening the conversation block displays an embedded map of the area. Click the map thumbnail to open Google Maps in a full browser tab.

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