The Settings section of the Payments menu is where you can change your merchant friendly name, convenience fee, payment terms, and brand colors. You can also disable Payments in this section.
Note: Only administrators can change Payment settings.
To update Payment settings:
1. Go to Payments.
2. Select Payment Settings in the top right corner.
3. Update any relevant information.
4. Click Save Settings to save your changes.
Merchant Friendly Name
This is the name that contacts will see when you message them Payment Requests and reminders. It will also appear on the receipt that contacts receive after they pay a request.
Convenience Fee
The convenience fee is a way for you to charge your customer a fee for the convenience of paying over text message. This can either be a fixed amount or a percentage based on the final amount billed. For example, if you set your fee at Fixed: $5, and your client owes $100, then your client will pay $105 to your business.
Payment Terms
Enabling payment terms will set the amount of days a contact has to complete a request before it is marked as past due in Text Request. This is intended to help you easily identify requests that have gone unpaid for a designated period and is meant for internal use only. Contacts are unaware that a payment is past due unless you tell them.
Brand Color
This is the color contacts will see when they open your Payment Request link. It allows you to add a bit of your branding to the payment process.
Disabling Payments
Accounts can also disable payments on a per dashboard basis in the Settings section of Payments. Users will not be able to send out Payment Requests from those dashboards once you toggle Payments Enabled off.
