1. Go to the Contacts section of your menu
2. Under View Contacts, select Import
A tab will open and prompt you to choose between:
Quick Import — An option where you import only phone numbers
Detailed Import — An import option that allows you to attach data and custom fields to your contacts
Quick Import
Upload a .csv, .xlsx, or .txt file containing phone numbers. These numbers should be listed down the first column of the file.
You can also directly copy and paste these numbers into the Copy and paste box.
Select any groups or contact tags you'd like the new contacts to be associated with, then select Import.
You will be able to view a report of your import in the Manage section under Import History once it is completed.
Detailed Import
Upload a .csv or .xlsx file containing phone numbers and other fields. The first column must contain phone numbers. You'll need to checkmark the My file contains headers box, if applicable so the headers are not recognized as numbers.
Confirm the mapping for the import, so your content in the columns matches your desired field in Text Request. Select Confirm Mapping when finished.
Confirm if you want to update any duplicate numbers, then select any groups or contact tags you'd like the new contacts to be associated with. Select Import when finished.
You will be able to view a report of your import in the Manage section under Import History once it is completed.