You can mark an existing Payment Request as paid in the Payment Request History section of your Payments menu.
Marking a payment request as paid is useful if the contact paid in a way that wasn’t via text message, but you still want to mark it as paid inside Text Request.
Note: Any Payment Requests made during Training Mode will be delivered, but money cannot be processed until you enter Live Mode. Visit our guide for setting up and entering Live Mode.
To mark a Payment request as paid:
1. Go to Payments.
2. Find the payment request you’re looking for.
3. Select the + button next to the request.
4. Select the Mark as paid button.
Requests marked as paid are also canceled so contacts cannot double-pay them. Only outstanding requests can be marked as paid, meaning they must have a Sent or Past Due status.
Once a Payment request has been marked as paid, it cannot be unmarked.