---
title: Marking a Payment Request as Paid
description: You can mark an existing Payment Request as paid in the Payment Request History section of your Payments menu.
---

[Skip to content](https://help.textrequest.com/marking-payment-request-paid#main-content)

[![favicon-256.png\]](https://help.textrequest.com/hs-fs/hubfs/favicon-256.png?width=30&height=30&name=favicon-256.png)](https://help.textrequest.com/?hsLang=en)

Open main navigation

Close main navigation

- [Back to textrequest.com](https://www.textrequest.com/)

[Back to textrequest.com](https://www.textrequest.com/)

 Hi! How can we help you today?

- There are no suggestions because the search field is empty.

1. [Text Request Help Center](https://help.textrequest.com/?hsLang=en)
2. [Payments](https://help.textrequest.com/payments?hsLang=en)

# Marking a Payment Request as Paid

## You can mark an existing Payment Request as paid in the Payment Request History section of your Payments menu.

Marking a payment request as paid is useful if the contact paid in a way that wasn’t via text message, but you still want to mark it as paid inside Text Request.

**Note:** Any Payment Requests made during Training Mode will be delivered, but money cannot be processed until you enter Live Mode. Visit our guide for [setting up and entering Live Mode](https://help.textrequest.com/setting-up-payments?hsLang=en).

#### To mark a Payment request as paid:

**1.** Go to **Payments**.

**2.** Find the **payment request** you’re looking for.

**3.** Select the **+ button** next to therequest.

**4.** Select the **Mark as paid** button.

![Mark as Paid](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Mark%20as%20Paid.gif?width=688&height=169&name=Mark%20as%20Paid.gif)

Requests marked as paid are also canceled so contacts cannot double-pay them. Only **outstanding** **requests** can be marked as paid, meaning they must have a Sent or Past Due status.

 Once a **Payment request** has been marked as paid, it cannot be unmarked.

- [Basics](https://help.textrequest.com/basics?hsLang=en#main-content)

    - [Account Essentials](https://help.textrequest.com/basics?hsLang=en#account-essentials)
    - [Profile Settings & Preferences](https://help.textrequest.com/basics?hsLang=en#profile-settings-preferences)
- [Messages](https://help.textrequest.com/messages?hsLang=en#main-content)

    - [Conversations](https://help.textrequest.com/messages?hsLang=en#conversations)
    - [Messaging Features](https://help.textrequest.com/messages?hsLang=en#messaging-features)
    - [Group Messages](https://help.textrequest.com/messages?hsLang=en#group-messages)
    - [Sequences](https://help.textrequest.com/messages?hsLang=en#sequences)
    - [Peer to Peer](https://help.textrequest.com/messages?hsLang=en#peer-to-peer)
- [Contacts](https://help.textrequest.com/contacts?hsLang=en#main-content)

    - [Individual Contacts](https://help.textrequest.com/contacts?hsLang=en#individual-contacts)
    - [Groups](https://help.textrequest.com/contacts?hsLang=en#groups)
    - [Managing Contacts](https://help.textrequest.com/contacts?hsLang=en#managing-contacts)
- [Payments](https://help.textrequest.com/payments?hsLang=en)
- [Settings](https://help.textrequest.com/settings?hsLang=en)
- [Reports](https://help.textrequest.com/reports?hsLang=en)
- [Integrations](https://help.textrequest.com/integrations?hsLang=en#main-content)

    - [Text Request Extras](https://help.textrequest.com/integrations?hsLang=en#text-request-extras)
    - [Third-Party Integrations](https://help.textrequest.com/integrations?hsLang=en#third-party-integrations)
    - [Mobile App](https://help.textrequest.com/integrations?hsLang=en#mobile-app)
- [Users](https://help.textrequest.com/users?hsLang=en)
- [Dashboards](https://help.textrequest.com/dashboards?hsLang=en)
- [Account](https://help.textrequest.com/account?hsLang=en#main-content)

    - [10DLC Registration](https://help.textrequest.com/account?hsLang=en#10dlc-registration)
- [Reviews](https://help.textrequest.com/reviews?hsLang=en)

[![TR Esendex Footer](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/TR%20Esendex%20Footer.png?width=225&height=45&name=TR%20Esendex%20Footer.png "TR Esendex Footer")](https://www.textrequest.com)

<https://www.facebook.com/textrequest> <https://www.instagram.com/text.request/> <https://www.linkedin.com/company/text-request/> <https://www.youtube.com/channel/UCK9nIj2I6ySehywIzKErmig> <https://twitter.com/text_request>

Copyright © 2026, Text Request