Resetting Password

There are two options for resetting your Text Request password depending if you either forgot it or just want to update it.

Option 1 - Forgot Password

If you’ve forgotten your Text Request password, visit our Login page, and click Forgot Password.  Input the email address you use to log in to the account, and click SUBMIT. An email will be sent to that email address with a link to reset your password.   

Forgot Password Request Final


Note: Don't see the password change email? Sometimes the email ends up in the spam folder, so check there first. If you still have trouble logging in, please contact us.


Option 2 - Updating Your Password 

If you can log in but still want to change your password, follow the steps below:


Open your profile & preferences by clicking on the circle icon in the right-hand corner of your dashboard.

Access Profile Settings

Then click the Change Password button in the password section.

Change Password

Enter your current password, then your new password twice, and click SAVE.