Resetting Your Password

Option 1: Forgot Password (Locked Out)

If you cannot log into your Text Request account, request a password reset link from the login screen.

 Path: app.textrequest.com/login > TR Username/Email > Forgot your password?

1. Enter the email you use to log into Text Request. 

2. Click Submit. A password reset link will be sent to your inbox.

3. Open the email from Text Request and click the password reset link.

4. Enter your new password into the New Password field, then re-enter it into the Confirm Password field.

5. Click Submit to update your credentials and log in.

Didn't Receive Email

If you don't see the change password email in your inbox, check your spam folder. If you still have trouble logging in, please contact us.

Option 2: Update Your Password (Logged In)

If you know your current password and want to change it while signed into your account, update your security preferences under your profile settings.

Path: Profile > Profile Settings

1. Scroll down to the Password section.

2. Click Change Password to open the password modal.

3. Enter your current password into the Current Password field.

4. Enter your new password into the New Password field, then re-enter it into the Confirm Password field. 

5.  Click Update Password.

Password Security Requirements

To keep your account secure, your new password must meet the following criteria: