--- title: Creating & Managing Review Campaigns description: Review Campaigns allow you to organize your review request efforts. Create different campaigns for specific groups or events for a more personalized experience for your customers. --- [Skip to content](https://help.textrequest.com/creating-managing-review-campaigns#main-content) [![favicon-256.png\]](https://help.textrequest.com/hs-fs/hubfs/favicon-256.png?width=30&height=30&name=favicon-256.png)](https://help.textrequest.com/?hsLang=en) Open main navigation Close main navigation - [Back to textrequest.com](https://www.textrequest.com/) [Back to textrequest.com](https://www.textrequest.com/) Hi! How can we help you today? - There are no suggestions because the search field is empty. 1. [Text Request Help Center](https://help.textrequest.com/?hsLang=en) 2. [Reviews](https://help.textrequest.com/reviews?hsLang=en) # Creating & Managing Review Campaigns ## Review Campaigns allow you to organize your review request efforts. Create different campaigns for specific groups or events for a more personalized experience for your customers. When you’re ready to start using Reviews, you’ll need to create your first campaign. You can create as many campaigns as you like for any number of reasons.  ### Creating Review Campaigns You can create as many campaigns as you like for any number of reasons. All it takes is a name and you’re ready to go! #### To create a Review Campaign: **1.** Go to **Reviews** in your navigation bar. **2.** Select the **Manage Campaigns** tab.  **3.** Select **Create a New Campaign** from the available options.  **4.** Name your campaign (a maximum of 40 characters). **5.** Click the **Create** button when you’re ready. ![Create Review Campaign](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Create%20Review%20Campaign.gif?width=688&height=159&name=Create%20Review%20Campaign.gif) Whenever you create a new campaign, the settings you created in Review Settings automatically apply. You can keep these settings, such as the default reminder message, or make adjustments that affect only the selected campaign. This includes activating/deactivating certain platforms, writing custom reminders and thank you messages, or turning off automatic messages entirely.    Any changes save automatically as you make them.  #### To create a custom reminder or thank you message: **1.** Go to **Manage Campaigns** in Reviews. **2.** Select the campaign you want to make changes to. **3.** Select **Custom reminder / Custom thank you message**. **4.** Write your new message in the box. ![Custom Reminder Message](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Custom%20Reminder%20Message.gif?width=688&height=307&name=Custom%20Reminder%20Message.gif)   **Note:** Custom reminders can also change who receives the message and how long to wait before sending it.   #### To turn off automatic messages: **1.** Go to **Manage Campaigns** in Reviews. **2.** Select the campaign you want to make changes to. **3.** Select **No reminder / No thank you message** depending on which automatic message you want to turn off.  #### To deactivate a platform: **1.** Go to **Manage Campaigns** in Reviews. **2.** Select the campaign you want to make changes to. **3.** Find the platform you wish to deactivate under **Connected Platforms**. **4.** Click the checkbox to deactivate it. ![Deactivate Connected Platform](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Deactivate%20Connected%20Platform.gif?width=688&height=289&name=Deactivate%20Connected%20Platform.gif) ### Managing Review Campaigns In addition to creating a new campaign, the Manage Campaigns tab allows you to view a list of your Active and Archived campaigns.  - An **Active Campaign** is a Review Campaign you currently have running, allowing you to request reviews from your customers. - An **Archived Campaign** is a Review Campaign you ran previously but ended and want to keep the data. The link for an Archived Campaign becomes inactive and contacts can no longer respond to it.  Within the **Active Campaigns** list, you can select the actions button to edit, archive, or delete that campaign.  ![Review Actions Image](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/Review%20Actions%20Image.png?width=236&height=270&name=Review%20Actions%20Image.png) Similarly, you can use the same button in the **Archived Campaigns** list to unarchive or delete the selected campaign. If you delete a campaign, you can no longer use that campaign to send requests, but any reviews or data collected through that campaign stays.  - [Basics](https://help.textrequest.com/basics?hsLang=en#main-content) - [Account Essentials](https://help.textrequest.com/basics?hsLang=en#account-essentials) - [Profile Settings & Preferences](https://help.textrequest.com/basics?hsLang=en#profile-settings-preferences) - [Messages](https://help.textrequest.com/messages?hsLang=en#main-content) - [Conversations](https://help.textrequest.com/messages?hsLang=en#conversations) - [Messaging Features](https://help.textrequest.com/messages?hsLang=en#messaging-features) - [Group Messages](https://help.textrequest.com/messages?hsLang=en#group-messages) - [Sequences](https://help.textrequest.com/messages?hsLang=en#sequences) - [Peer to Peer](https://help.textrequest.com/messages?hsLang=en#peer-to-peer) - [Contacts](https://help.textrequest.com/contacts?hsLang=en#main-content) - [Individual Contacts](https://help.textrequest.com/contacts?hsLang=en#individual-contacts) - [Groups](https://help.textrequest.com/contacts?hsLang=en#groups) - [Managing Contacts](https://help.textrequest.com/contacts?hsLang=en#managing-contacts) - [Payments](https://help.textrequest.com/payments?hsLang=en) - [Settings](https://help.textrequest.com/settings?hsLang=en) - [Reports](https://help.textrequest.com/reports?hsLang=en) - [Integrations](https://help.textrequest.com/integrations?hsLang=en#main-content) - [Text Request Extras](https://help.textrequest.com/integrations?hsLang=en#text-request-extras) - [Third-Party Integrations](https://help.textrequest.com/integrations?hsLang=en#third-party-integrations) - [Mobile App](https://help.textrequest.com/integrations?hsLang=en#mobile-app) - [Users](https://help.textrequest.com/users?hsLang=en) - [Dashboards](https://help.textrequest.com/dashboards?hsLang=en) - [Account](https://help.textrequest.com/account?hsLang=en#main-content) - [10DLC Registration](https://help.textrequest.com/account?hsLang=en#10dlc-registration) - [Reviews](https://help.textrequest.com/reviews?hsLang=en) [![TR Esendex Footer](https://help.textrequest.com/hs-fs/hubfs/Help%20Center/TR%20Esendex%20Footer.png?width=225&height=45&name=TR%20Esendex%20Footer.png "TR Esendex Footer")](https://www.textrequest.com) Copyright © 2026, Text Request