Contact Us

At Text Request, we want to provide the best service possible to all of our users. Whether you have an account issue or a general question, feel free to contact us anytime.

General 

If you have an issue that can’t be fixed with the assistance of our Help Center guides, then it might be time to reach out to our Support Team. You can quickly get in touch with them through your Text Request account by clicking the help button (?) next to Compose Message and choosing the Text Us! option. This can be done from any dashboard; these messages don’t count toward your monthly usage. 

Contact Help Final

You can also email them at support@textrequest.com

Or shoot them a text at 423.218.0111

 

Success Team

Whether you’re looking to get more out of Text Request, or just need a refresher on how certain features work, our Success Team is more than happy to help. You can contact them to set up one-on-one demonstrations or chat about your current plan, usage, and whether or not a different plan might better suit your needs. 

 

Contact them at success@textrequest.com

 

Phone Numbers & Hosting

Have an issue with hosting a phone number, or maybe just a general inquiry about how this process works? We’re here to walk you through any problems and answer your questions. 

 

Reach out to smshost@textrequest.com

 

Call Us

If you’d rather talk on the phone with any of our teams, you can find their contact numbers below. 

 

Call 423.218.0111

  • Ext 3: General Support
  • Ext 4: Tech Support
  • Ext 5: Phone Numbers & Hosting