Editing Users

To ensure compliance, user email addresses cannot be edited, but you can edit a user’s first name, last name, and user role (permissions level). 


1. Go to the Users section of your Text Request menu

2. Select the pencil icon next to the user you want to edit




3. Make your changes, and select Save



Three things to note:

  • A user cannot edit their own permissions level
  • Only Administrators can give or remove Administrator access to or from other users
  • Editing a user under one dashboard does not affect them on other dashboards