Editing & Deleting Users

You can edit a user’s first name, last name, and permission level. To ensure compliance, user email addresses cannot be edited.

To Edit a User: 

1. Go to the Users section of your Text Request menu.

2. Click the pencil icon (edit button) next to the user you want to edit.

3. Make your changes.

4. Click Save.

Editing User Final

 

Three things to note:

  • A user cannot edit their own permissions level

  • Only Administrators can give or remove Administrator access to or from other users

  • Editing a user under one dashboard does not affect them on other dashboards

 

To Delete a User: 

1. Go to the Users section of your Text Request menu.

2. Click the trash bin icon (delete button) next to the user you want to delete.

3. Click YES, DELETE to confirm the deletion. 

Deleting Users Final

 

Three things to note:

  • Deleting a user from one dashboard does NOT delete them from all dashboards (to delete a user from all dashboards, repeat the steps above for each dashboard)

  • A user cannot delete themself

  • There must always be at least one account Administrator (to delete an Administrator, another Administrator must first be created)