Time Zones

Overview

Time zones in Text Request determine how automatic features function. Features like the Autoresponder and scheduled messages will adhere to the time zone that dashboard is set to.

A dashboard can only have one time zone, but each dashboard within an account can have different time zones. 

To change your time zone:

1. Go to Dashboards.

2. Select the time zone dropdown next to the dashboard you want to update. 

3. Select the new desired time zone. 

4. Changes are saved automatically. 

Adding a Dashboard

When adding a new dashboard, regardless if you select a new number or provide a current one, the system will default to the time zone associated with that number's area code. This is usually accurate, but in the event it is not, you can manually select the time zone for that dashboard before continuing.

Time zones do not have to match area codes if you don't want them to.